Managing Email Changes on Renderforest

Modified on Wed, 26 Apr 2023 at 03:28 PM

At Renderforest, we understand that sometimes you may want to change the email address associated with your account.

While we cannot directly change your registered email, we can help you transfer your subscription plan to a new account. In this article, we'll guide you through the process of creating a new account and moving your subscription.

Creating a New Account

To change your email address, simply register a new account with the preferred email address. Please note that projects from your original account cannot be transferred to the new account.

Transferring Your Subscription

 Once you've created a new account, contact the Renderforest support team to request the transfer of your subscription plan. To verify your identity and ensure the security of your account, the support team will require some general information. Please be prepared to provide the necessary details, such as billing information and some account details. Our team will ensure a secure and efficient transfer of your subscription plan to your new account.

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