Managing Email Changes on Renderforest

At Renderforest, we understand that you may sometimes want to change the email address associated with your account.

While we cannot directly change your registered email, we can help you transfer your subscription plan to a new account. This article walks you through creating a new account and moving your subscription over.

Creating a New Account 

To change your email address, register a new account using your preferred email. Note that projects from your original account cannot be transferred to the new one.

Transferring Your Subscription: 

Once your new account is created, contact the Renderforest support team to request the subscription transfer. To verify your identity and keep your account secure, the support team will ask for some general information, such as billing details and other account information. Our team will handle the transfer of your subscription plan to your new account securely and efficiently.

Changing Your Billing Email Address: 

If you only need to update the email address used for billing — rather than your registered account email — contact the Renderforest support team directly. After completing a verification process to confirm your identity, we'll update your billing email address for you.